How do I order?

You can log onto our Facebook, Instagram, and website page (www. layerupsa.com) to purchase your order online. If you would prefer to order via email or WhatsApp the details are support@layerupsa.com and 083 316 9799.

What are our banking details?

Please use your order number as the reference when making payment to the following bank account:

Branch code: 250655
Account type: Cheque
Account name: Layer Up Pty Ltd
Account number: 62862230697
Swift code: FIRNZAJJ

How long before I can receive my order?

The estimated delivery time is 2 – 5 working days from date of payment to the listed physical address, please note that outline areas will extend the delivery time.

How do I track my order?

A confirmation email with a link and tracking number will be sent to you to track your order.

What forms of payment do you accept?

We accept online payments via, Visa, Mastercard and EFT.

Where are your products made?

Our products are currently made in South Africa with sourced extracts and ingredients from around the world.

Are your products natural?

We try our best to only use high percentage of natural and natural derived ingredients over safe and healthy man-made synthetics.

Are your products vegan?


Do your products contact parabens or sulfates?


Do you test on animals?

All products are cruelty free; we do not test products on animals.

Can I use products if I have sensitive or reactive scalp & skin?

All products are made to be safe and suitable to all types of scalp and skin but we all may have different hypersensitivity levels to specific ingredients, we recommend patch testing for 24hrs, apply/spray behind the ear or to your inner upper arm before use.

Do products contain allergens?

Please ensure that you check the ingredients list on product label before use to make sure you are not allergic to any ingredients before use.

Are your products safe to use if I am pregnant?

Although our products contain a safe dilution of essential oils and were developed with pregnant and breastfeeding women in mind, you should always consult your doctor before using products containing essential oils whilst pregnant or breastfeeding.

How long can I store product and what temperature must these products be stored at?

Products should be used within 12 months after opening. Keep products in a cool dry place away from direct sunlight.